The Rochester, NY area has suffered many major wind storms over the years, which has lead to major roof damages. At Stellar Roofing, we handle your roofing insurance claims directly, making sure these damages are properly covered by your home insurance company.
Wind, ice, snow and hail can cause major damage to your roof. You can rely on Stellar Roofing to provide comprehensive testing of your roof's structure, including brittle tests, to see if your roof is repairable or needs to be replaced.
Call Stellar Roofing and one of our roof inspectors will visit your property to assess and document the damage with photos. We will install a temporary tarp, if necessary, to keep the interior of your home protected from further damage. In most cases, your home insurance company will cover the cost of the tarp. We will make certain of this before we begin.
Call your insurance carrier's claim line. We will assist you by working with your insurance carrier from start to finish (if a claim is warranted).
We'll help set up a time to meet directly with your adjuster on site. We conduct tests with the adjuster to determine if repairs are possible or if the entire damaged slope or slopes need to be replaced. Many carriers will also take into consideration the line of sight. This means that even if there is a slope that is not damaged, they will cover what you can see from both sides of the home from the street or sidewalk.
We prepare an estimate using Xactimate line item software. This is the same estimating software the insurance companies use, therefore there are no discrepancies in cost.
Finally, we agree upon a scope of work and make the necessary repairs to your roof. In many cases, we are able to get a large portion of your roof covered, if not the entire roof. We understand building codes as well. Many insurance companies work with Stellar Roofing because they know we are fair and honest.